If you’re under 18 years old, we will not tell your parents or guardian as you have a right to confidentiality, however we do advise that you tell an adult who can support you through this process.
We’re committed to protecting your privacy. If you want to call us for advice you do not have to tell us who you are, and we will not call you back unless you want us to.
If you’re under 18 years old, we will not tell you parents or guardian as you have a right to confidentiality, however we do advise that you tell an adult who can support you through this process. This could be a friend, family member, teacher, social worker or anyone else over 18 who you trust.
However, if you share information that makes us worry about yours or others safety, we may have to talk to professionals around you such as a school nurse, GP or social worker to make sure you are safe. There are some things that we think are too important to keep between just you and us, and we will talk to you about whether other people need to know what’s happening.
We have a duty of care to do this if we feel there is any risk of harm – but we will tell you if we need to do this and why.
Ideally, if you are coming to one of our clinics for treatment and you are under 16 years old, you might want to have an adult (someone aged 18 or over) to accompany you home after your treatment, but this is not a mandatory requirement.
How to get in touch
There are a number of ways to get in touch with MSI Reproductive Choices:
You can call the advice line at the following numbers:
✔️ England, Scotland and Wales: 0345 300 8090
✔️ Northern Ireland: 0333 234 2184
✔️ Republic of Ireland: 1 800 849 091
✔️ International: +44 (0) 1454 457 542
Or, if you are not ready to make a call, you can choose to live chat with an advisor on the website: https://www.msichoices.org.uk/