Every team member in our organisation, whatever their role, is committed to making sure that each person who comes to us receives the best possible care.
It doesn’t matter whether you call or 24 hour helpline, or come to one of our clinics. Our team will never judge you – we’re all here to make sure that you’re fully supported and that you get the service that’s right for you.
Our teams pride themselves on putting our clients first and respecting their dignity and confidentiality. We think that’s why 98% of women who come to us give our services the highest possible satisfaction rating for being treated with dignity and respect.
“Our highly-trained nurses and doctors will make sure that you get the highest quality treatment and care.”
Our clinic teams
When you come to one of our clinics you’ll be well looked after by our caring and dedicated clinic team members – they’re there to help you.
As soon as you enter one of our clinics, the reception team will make sure that you receive a warm welcome and that your journey goes smoothly. And our highly-trained nurses and doctors will make sure that you get the highest quality treatment and care.
Our call centre
The team at one call are available 24 hours a day to provide you with information about our services, and to take you through the process of making an appointment at one of our clinics.
They’re there to make sure that you’re supported from the moment that you pick up the phone and the caring team includes professional counsellors, trained medical professionals and highly-skilled call handlers.
You can call One call 24 hours a day on 0345 300 8090.
Our leadership team
Everyone at MSI Reproductive Choices, whether they’re a receptionist, nurse or one of the leadership team, is united by a commitment to provide the best possible care.
Our leadership team is made up of medical and management professionals with decades of experience between them. They’re there to ensure that we maintain the highest possible clinical and client-care standards.
Read about the Managing Director of MSI Reproductive Choices below.
Richard Bentley, Managing Director
Richard joined MSI Reproductive Choices in September 2017. He has extensive senior level experience within leading people-centric and service-oriented businesses in healthcare. Before coming to MSI Reproductive Choices, his previous roles included interim CEO of Horder Healthcare and Hospital Director at Nuffield Health.
Richard is committed to making sure that client satisfaction is generated through trust and confidence in service. His experience will make sure MSI Reproductive Choices continues to be a robust, accountable and quality-driven organisation.
Join our team
We’re always looking for committed people who support our mission and want to join our team. You can find out more information about our current vacancies, and how to apply, in the careers section.