We are committed to ensuring that our website meets digital accessibility guidelines.

On this page we will be outlining the issues we have resolved on our website to improve its accessibility, our commitment to ensuring our digital content and design continuously evolves to meet the latest digital accessibility guidelines and ways for our clients to get in touch with their questions and comments.

This website has been rebuilt and launched in September 2023 with Web Content Accessibility Guidelines (WCAG) 2.1 AA best practices in place.

Our commitment

Below, we outline a list of items we have worked on to make this website more accessible:

Design

• Updated image led banners with text overlays (replacing image-banners with block colours-banners to ensure text is readable and meets colour-contrast requirements) 
• Removal of using Cyan for the button colour with white text  
• Added a new version of our brand colour Cyan that passes colour contrast tests  
• Removal of using Yellow for your button colour when on a white or grey background  
• Removal of Cyan used for headings / text when on a white or grey background  
• Removal of using Cyan, Light purple, Magenta and Medium Green as background colours for text boxes on homepage 
• Ensuring sufficient contrast is applied between copy and background 

Content

• Short, readable and understandable content 
• Ensure all link description make sense out of context 
• Semantic HTML used to format text 

Images

• Alternative text descriptions added when images add to the understanding of the copy, no alternative text descriptions when images are decorative 

Language

• Google translate bar had been introduced on mobile version of the website (not just desktop) with website re-structure in September 2023 

Areas of improvement

Following a recent digital accessibility audit, some areas of our website have been identified as needing improvement. We take these findings seriously and are actively working to address them.  

A major update addressing these issues is planned for deployment in Q3 and Q4 2025. The identified accessibility issues include: 

Keyboard Accessibility 

• Improve keyboard accessibility across pages and content blocks (including carousels, accordions and language selector). 
• Improve tab order within the main navigation menu to be more intuitive. 

Descriptive Links 

• Some form labels need improving, such as “Read More” (to support screen reader users). 

Colour Contrast 

• Improve colour contrast across all areas of the website.  

What we’re doing 

We are currently collaborating with our website development agency to address and resolve these issues. We are committed to: 

• Enhancing keyboard navigation and focus visibility 
• Ensuring all interactive elements are fully accessible 
• Improving the clarity and descriptiveness of all link text 
• Providing accurate and helpful alternative text for images 
• Meeting required colour contrast standards across all content 
• Communicating screen changes more clearly for assistive technology users 

External help to adjust your website settings

AbilityNet provides guidance about how to:

• make your mouse easier to use
• use your keyboard instead of a mouse
• talk to your device
• make your device talk to you
• make text larger
• change your colours
• magnify the screen

Feedback and contact information

How to get in touch to provide feedback:

• Email [email protected]
• Email [email protected]

This statement was updated on 1/8/2025. We’ll review this accessibility statement on a regular basis and update this list.