COVID-19 CORONAVIRUS UPDATE:

All of our services are running as normal.

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Find out about our vasectomy, contraception, and counselling services.

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Who we are

We're the leading independent provider of sexual and reproductive health services in the UK.

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Coronavirus COVID-19 Guidance

COVID-19 Guidance: we are open as usual and here if you need us

All of our clinics are open as normal for face to face, telemedicine, medical or surgical treatments, including vasectomy. Our priority is continuing to deliver care to the clients who need us, for both abortion and vasectomy services.

Unless we have contacted to tell you otherwise, please be assured that your appointment is going ahead as normal. We will keep this notice under regular review and will publish any updates on this page (last updated on 6 January 2022).

Getting in touch with us

Our phone lines are currently very busy so you may be on hold for longer than expected, but please rest assured we are here for you and doing everything we can to respond as soon as possible.

Please note that our booking line is available every day of the week, 7AM to 11PM.

How to contact us:

  • Use our live webchat, available Monday to Friday 8AM to 8PM and Saturday and Sunday 8AM to 4PM, to ask us any questions, from advice and treatment options to how to CANCEL an appointment.

  • If you want to make a booking, please note that we now have a “Book online” form available at this link: we will review your data and get back to you within 48 hours with the exact date and time of your appointment.

  • If you've had treatment with us and want to speak to one of our nurses: please call our dedicated aftercare line, available 24 hours a day, every day of the week including weekends: 0345 122 1441.

Your experience in our clinics

Our services are booking-only, all patients go through a screening process prior to arrival at the centre.

Due to the current COVID-19 pandemic we have had to reduce the footfall within our centres to keep all clients and team members safe.

To encourage social distancing, all clients are asked to attend the clinic by themselves. We will allow clients to be accompanied by one companion in exceptional circumstances only, and this must be prearranged and discussed during your consultation.

Clients who are under 18 or vulnerable can attend with one other person.

Furthermore, please note that there are screens at reception and many hand hygiene units around the building as well as signs throughout the building reminding staff and clients alike to wear a facemask, maintain social distancing where possible and informative posters about spread of disease and how to prevent it.

PPE is being worn in our clinics by staff members in all areas.

TELEMEDICINE service - At Home Abortion Pills

Following initial screening, a phone consultation and all necessary safeguarding checks, eligible women will be able to take both sets of abortion pills at home WITHOUT attending a clinic.

Our Vasectomy Services are up and running

Our vasectomy services have been up and running since 11th May 2020 in most areas. GPs are invited to refer using their normal referral process to ensure their patients have access to our Vasectomy service. We are happy to receive referrals from any GPs referring from areas were services have not yet re-commenced. In some of our vasectomy centres clients may be asked to wait in their cars outside of the premises until they are called in for their appointment.

Travelling from Northern Ireland

If the gestation of your pregnancy is under 9 weeks and 6 days abortion services are now being provided locally in Northern Ireland. If your gestation is over 10 weeks you can access NHS-funded abortion care in England. We believe in choice and will support you every step of the way.

How to receive your abortion pills by post

Dr Yvonne Neubauer is MSI Reproductive Choices UK's Associate Clinical Director: she is passionate about delivering safe abortion care to all pregnant people considering this option.

In this video she explains how the new "At home abortion pills" service works, how to receive your pills by post, and how to get in touch with us if you would need to.

Our network of over 60 clinics will also remain open for anyone who is not eligible for this option and needs, or prefers, to attend a clinic to receive face-to-face care.

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You can self-refer

Remember that you don't need a GP referral to access our services. You can call our advice line 24 hours a day, everyday.

TO KNOW MORE

For more information and advice please follow the latest government guidance at this link.

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    We specialise in abortion treatments, and personalised family planning advice and support for women and men across the UK.